Shipping scope and timing
As part of our service, We ship eligible skincare, sun-care and body-care products to destinations accepted at checkout. Orders normally need 1–2 business days for payment review, verification and preparation; weekends and holidays are not business days. The same standard applies throughout the service.
For an orderly process, After dispatch, estimated transit is 2–4 business days. This is an estimate rather than a guarantee, because carrier networks, weather, customs, high-volume periods and events outside our control can change delivery timing. We may ask for reasonable details before acting.
Charges, addresses and tracking
For clarity, Free shipping applies only when it is shown at checkout. The checkout total is final for shipping charges, and customers must provide a complete, deliverable address and correct contact details before placing the order. Tracking is sent when available. Timing can vary when outside providers are involved.
Delays, loss and damage
In practical terms, Report a delayed, missing, carrier-marked-delivered or damaged parcel promptly with the order number, account email, delivery details and photographs when relevant. We may coordinate a carrier review; a delivered scan does not automatically guarantee a refund or replacement, and restricted destinations or products may be unavailable. Please keep the relevant order information available.
Contact
Email: vanhbinh57330@gmail.com
Mailing address: 857 N Main St, Ann Arbor, MI, 48104, United States
Phone: (564) 569-4139